AFRICAN BUSH TRAINING in association with TRIDEN Human Capital investment Projects provides onsite (or at the ABT Campus) Hospitality Staff Training. First impressions are lasting impressions, thus hospitality etiquette & protocol is extremely important to understand as this is your establishments lasting impression! The training we provide can be adapted to any business as Hospitality training improves the attitude and socials skills of employees. The “ABT” touch has the potential to change the entire demeanour of your staff.


During this unique master class we focus extensively on the importance of hospitality etiquette and protocol, emphasising that social skills, or the lack thereof is important for any hospitality establishment to aquire market share and the competative advantage. In today’s world many people may possess the intelligence but lack the social finesse to highlight it!!


Leave it up to us…

This course will teach hospitality teams about THE MODELLING OF EXCELLENCE in hospitality- the expectations governing guest service,communication, performance monitoring ensuring customer satisfaction, abticipating guest needs, inter-personal skills, workplace ethics, setting standards and maintaining those standards, quality assuring service...and much more!!!


DURATION: 3 Hours

Modelling Of Excellence Hospitality Staff Orientation program…