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Take your team to the next level...
(Duration: 6 Hours)
A team is more than a group of people who work together. A high performing team is a group of people who share a common vision, goals, metrics and who collaborate, challenge and hold each other accountable to achieve outstanding results.
Whether we are talking about elite lodge management team, departmental operations teams or high-functioning hospitality organizations, all high-performance teams share similar attributes. They have high levels of internal trust and accountability, navigate change more successfully and have resilient mindsets. They are more sustainable, have higher levels of engagement and therefore efficiency. High-performance hospitality outfits operate under a clear mission narrative, have greater degrees of employee and customer satisfaction and retention, grow more quickly (and intelligently) and are more profitable.
THIS IS EXACTLY WHAT THIS TRAINING IS ALL ABOUT - INTRODUCING A HIGH PERFORMANCE TEAM CULTURE TO YOUR OPERATIONAL OUTFIT!!!
Who should attend?
This program is recommended for all managers and professionals in roles and levels who are called upon to manage and lead hospitality teams…
What to expect?
This master class is a highly practical, vocational, “how-to” programme based around real-world tools, checklists and processes that will be immediately useful to you back in your day job.