An intensive 5-day master class focusing on all the key tools and techniques required of new and existing managers in today’s fast moving business environment. Using real life examples and insights from experienced facilitators, participants will leave with a practical toolkit of best practice people management techniques.
This multi-day workshop will provide attendees with the neccesary skills, strategies and action-plans to drive performance and inspire hospitality teams to go above and beyond in service delivery.
Participants will learn how to communicate effectively, motivate employees, build and maintain high performance teams, activate best practice operations, coach staff toward higher productivity and how to profile, select and individually deal with employees for enhanced performance.
It’s all about building confidence in your ability to effectively handle operational challenges and guide people to sustained high performance through the application of very practical and highly effective leadership tools and approaches that can be implemented straight after the course in the workplace.
GROWING THE NEXT GENERATION OF LODGE MANAGERS…
COURSE TYPE: In-house Program
DURATION: 5 Days
PARTICIPANT FEE: R 6 000:00 (Discount for group bookings…)
Program Facilitation and execution fees…
Transport Fees, Meals and accommodation for the program facilitator/s…
Best Practice Activation,
High Performance Teams,
Employee Selection & Profiling
The Modelling Of Excellence: Hospitality Staff Orientation,